To view the step-by-step instructions on using the MCA services, refer the Help on using the MCA Portal

To view the step-by-step videos of frequently used MCA services, refer the Video Based Tutorial-CBT

• 1

  What are the Internet Explorer Security Settings required for the download of Digital Signature Certificate?

  You have to follow the steps given below:

   

  1. If the CCA and TCS-CA certificates are not installed in your Internet Explorer then click the following link below to download the Certificate Trust Chain.

  http://www.tcs-ca.tcs.co.in/index.jsp?link=html/chaindownload.html

   

  2. Click on Tools > Internet Options > Security.

   

  3. Click “Internet” and change the Security Settings to “Medium”.

   

  4. Click “Custom Level” Button.

  5. Enable the “Download Signed ActiveX controls” option.

  6. Enable the “Run ActiveX controls and Plugins” option.

• 2

  Do I need separate DSCs for registering as a professional and an authorized signatory of a business user?

  No, you can register as a professional and authorized signatory with a single DSC.

• 3

  My DSC has been lost/ corrupted. What should I do?

  You are required to obtain a new DSC and update the same on MCA portal as explained above in case of renewal of DSC

• 4

  My User ID has got blocked. What should I do?

  On entering wrong password for three times consecutively, the user ID gets blocked for 12 hours. After this period, it will automatically become active.

• 5

  I have created a business user ID by registering my DSC. Whether I am required to register my DSC again, under DSC registration service, for role check purpose?

  No, for the same user category/ role, DSC registration details submitted at the time of user registration will be used for role check purpose.

• 6

  I have registered my DSC. Whether I am required to register my DSC again while creating a business user ID for the same role?

  Yes, for the purpose of linking the details of DSC with the user ID, DSC needs to be registered again while creating a business user ID.

• 7

  While trying to log-in to MCA Portal, I am receiving Error message - "User Account Expired" What should I do?

  If any User does not log-in to the MCA Portal for 6 (six) months, his/ her User Account gets expired. The expired User Account cannot be re-activated and the User is required to register again on MCA Portal.

• 8

  While trying to log-in to MCA Portal, I am receiving Error message - "Digital Signature Verification failed or CA is not trusted". What should I do?

  Kindly ensure that the JDK 1.6 updated version 30 has been installed on your machine. Click here to download JDK 1.6 updated version 30